AI Policy Pulse
←Home

More online travel agencies commit to refund within 14 days for cancelled flights, following a dialogue with the Commission and consumer authorities

European Commission - Press Corner EU Published: 2025-07-30 22:00:00

Expedia and Lastminute.com have agreed to improve consumer awareness of their rights and refund processes in the event of flight cancellations. The commitment includes providing clear information and ensuring refunds are issued within 14 days following discussions with the European Commission and national consumer authorities.

Full text
European Commission Press release Brussels, 31 Jul 2025 Following a dialogue with the European Commission and the Consumer Protection Cooperation (CPC) Network of national consumer authorities, Expedia and Lastminute.com have committed to better inform consumers of their rights and ensure they receive ticket refunds within 14 days in case of a flight cancellation by the airline.
Recommended reads
The Council has adopted restrictive measures against three individuals and nine entities involved in the import of sanctioned goods to Russia, and in the circumvention of sanctions related to energy a…
Council of the EU — Press releases · EU 2026-10-15
European Commission Press release Brussels, 14 Oct 2026 European businesses rely increasingly on artificial intelligence (AI). That is what the results of the latest Eurobarometer survey showed, publi…
European Commission - Press Corner · EU 2026-10-14
The EU and Moldova opened negotiations on the EU acquis related to internal market, competitiveness and inclusive growth.
Council of the EU — Press releases · EU 2026-10-13